Support Engineer

Join the Team Where Talent and Passion Improve Cancer Care


It’s hard to find someone in today’s world that hasn’t been impacted by cancer.

OncoLens is the leading data and clinical decision support hub that supports the multi-disciplinary discussion of cancer cases by experts and care teams, clinical trials, and research and tracking for the highest potential quality or outcome for the patient.

OncoLens is a global, venture-backed healthcare company, serving some of the largest integrated delivery networks and national cancer institutes across the country.

Join our team to get hands-on knowledge of not only the technology that powers OncoLens but also exposure to the day-to-day business and strategy decisions in a rapidly growing company.

We’re looking for a Support Engineer who is a self-starter and energized by working on a dynamic team. This role reports to the Director of DevOps.

Excited to learn more? Apply using the form provided below.

Support Engineer Position Details

What You’ll Do

  • Monitor and maintain computer networks and applications.

  • Create and update documentation based on customer interactions.

  • Work hard to solve customer problems while delighting them along the way.

  • Participate in regular rotations for weekday and weekend on-call coverage, providing emergency support to our customers

  • Suggest and implement improvements to support workflows

  • Collaborate with product and development teams to build new features and fix bugs

  • Build and maintain internal tools to support our growing company

  • Collaborating with stakeholders to build the best solution for both the company and customers

  • Getting your features out to real customers using the OncoLens platform every single day

What You Should Have

  • A bachelor’s degree is preferred in computer science, engineering or related field, however, self-taught engineers are welcome with equivalent training, fellowship, or work experience.

  • Experience with multiple languages and frameworks such as PHP, .NET, TypeScript, and NodeJS

  • A curiosity to dig deep to solve varied and complex problems

  • Clear verbal and written communication skills – the ability to explain technical issues to a non-technical is crucial

  • Familiarity with web applications built with React, Angular or similar SPA frameworks

  • Working knowledge of SQL and/or non-relational databases (K:V stores, document databases)

  • A solid command of distributed source control systems such as Git

What You’ll Learn at OncoLens

Join our team to get hands-on knowledge of the technology that powers OncoLens and exposure to a rapidly growing company’s day-to-day business and strategy decisions.

  • You’ll get exposure to the full lifecycle of a rapidly growing startup
  • A deep dive into healthcare and how technology solutions can help improve patient outcomes
  • Becoming familiar with precision medicine, genotyping, and the latest in cancer research
  • Gaining real-world experience in growing our architecture and technology stack

Benefits: 

  • Competitive Pay 
  • Equity 
  • Medical 
  • Dental / Vision 
  • PTO 
  • 401K (no-matching) 
  • Amazing work environment in the heart of Midtown Atlanta 

 Excited to learn more? Email keithanderson@oncolens.com

Excited to learn more? Apply using the form provided below.

Apply Now