Implementations Manager

Join the Team Where Talent and Passion Improve Cancer Care

It is hard to find someone in today’s world that hasn’t been impacted by cancer. At OncoLens, we envision a world where every cancer patient has access to the best possible minds, therapies and innovations in care – in time to make a difference. We are committed to creating tech-based platforms to deliver solutions for cancer care professionals to improve treatment plans and save lives.

Join our team and be part of an exciting, rapidly growing company that is making a difference in the fight against cancer. We are looking for an Implementations Manager, who is a self-starter and energized by working in a dynamic environment. This role reports to the VP of Operations and Customer Success, working remotely and at our offices at ATDC in Atlanta, GA.

Excited to learn more? Apply using the form provided below.

Implementations Manager Position Details

Essential Duties and Responsibilities

The Implementations Manager is responsible for bringing new and existing customers live on the OncoLens web and mobile-based application. This person has responsibility for all aspects of managing the deployment of the solutions, from initial customer contract to project completion. The Implementations Manager interfaces with the customer on all project-related matters, keeping the project on schedule and in scope, anticipating and assessing project issues, and developing resolutions to meet productivity, quality, and client-satisfaction goals. This role requires strong communication, organizational and leadership skills, as well as a great deal of flexibility and devotion to maintaining customer satisfaction.

What You’ll Do

• Manage all aspects of deployment activities to deliver OncoLens’ solutions

• Oversee and coordinate all aspects of projects, working with multiple departments and stakeholders to ensure tasks are completed timely and accurately

• Define project scope and objectives, taking projects from original concept through final implementation

• Develop detailed work plans, schedules and status reports

• Act as a single point of contact for projects, interfacing with all areas affected by the project including end users, management, IT and cross-functional departments, both customer and internal resources

• Conduct project meetings and take responsibility for project deliverables, tracking and reviewing all deliverables

• Create and maintain regular project status reporting for internal stakeholders and leadership.

• Recommend and act to direct analysis and solution to problems

• Serve as practice’s application expert and advocate; ensuring product set up consistent with practice’s needs and enterprise client’s goals

• Maintain an attitude of flexibility and ability to apply project management expertise and discipline to other key initiatives within OncoLens, including special projects, strategic efforts, etc.

• Participate in project forecasting, including kick-off dates, launch dates, effort and financials

• Provide training for assigned accounts, as needed, on all aspects/roles of the application

• Support management of the client relationship by managing practice relationships and fostering an environment which will lead to additional product adoption with the client base

What You Should Have

• Strong planning and project management skills, ability to execute within established timeline

• Excellent time management skills, including adhering to work schedules and activities with ability to multi-task

• Effective communicator, collaborative, customer-focused

• Strong interpersonal, presentation, and communication skills and comfortable interacting with top hospital leadership

• Ability to manage multiple, simultaneous tasks and deadlines; prioritize effectively and handle shifting priorities smoothly and professionally

• Superior problem-solving skills

What You Might Also Have

• A Bachelor’s degree in a relevant field

• 5+ years’ experience in designing, building, and implementing business solutions in Healthcare IT, to include Healthcare IT system integrations

• Familiarity with healthcare information system, systems, formats, and languages such as: HL7 (ADT, ORU, CDA, etc.), FHIR, ICD-O and/or ICD-10

• Experience with PACS/DICOM, pathology and radiology integrations a plus

• Experience working with Cerner, Athena, Epic and other hospital EMR systems

• Experience interfacing with internal development engineering team in terms of feature and implementation requirements, user acceptance testing and release milestones

• Proficiency in MS Word, Excel, Outlook and PowerPoint required

• Basic proficiency in MS Project or other PM tool and PMP methodology

• PMP certification a plus

Excited to learn more? Apply using the form provided below.

Apply Now